Employment with Neighborhood Medical Center
Thank you for your interest in employment opportunities at Neighborhood Medical Center. We are a family dedicated to serving the healthcare needs of patients in the Big Bend area, as well as serving one another in the workplace with excellence. Please click the link below to access and submit our online application. You may also print the application, fill it out completely, and deliver it to the front desk at our Richardson-Lewis Service Center location at 872 W. Orange Avenue, Tallahassee.
Employment Resources
Please review “Background Screening Requirements” and “Privacy Policy”.
Who We Are
Neighborhood Medical Center is your home for healthcare, providing Primary Care, Mental Health, and Dental services to all of our patients, regardless of their ability to pay. We are the Big Bend area Federally Qualified Healthcare Center (FQHC) and a non-profit 501c3 organization. Neighborhood has all the care you need, right around the corner.
Available Positions
Position Summary:
The Pharmacist is responsible for the safe, effective, and compliant delivery of pharmaceutical care within a Federally Qualified Health Center (FQHC) setting. This role oversees medication dispensing, patient counseling, and clinical pharmacy services while ensuring full compliance with federal and state regulations, including the 340B Drug Pricing Program. The Pharmacist collaborates with providers and care teams to optimize patient outcomes, particularly for underserved and high-risk populations, including those receiving Ryan White and chronic disease management services.
Role and Responsibilities:
- Dispense prescription medications accurately and efficiently in accordance with provider orders and applicable laws
- Provide patient-centered medication counseling, including proper use, side effects, adherence, and disease education
- Conduct medication therapy management (MTM) and medication reconciliation
- Collaborate with providers to optimize pharmacotherapy for chronic conditions (e.g., diabetes, hypertension, HIV/AIDS)
- Monitor for drug interactions, contraindications, and therapeutic duplications
- Support preventive care initiatives (e.g., immunizations, tobacco cessation, adherence programs)
- 340B Program Management
- Ensure compliance with the 340B Drug Pricing Program requirements and HRSA guidelines
- Oversee procurement, inventory management, and dispensing of 340B medications
- Maintain accurate records for audits, including diversion and duplicate discount prevention
- Collaborate with third-party administrators (if applicable) and ensure contract pharmacy compliance
- Support internal and external 340B audits and corrective action plans
- Ensure compliance with all federal, state, and local pharmacy laws and regulations
- Maintain adherence to policies related to HIPAA, OSHA, and infection control
- Oversee medication storage, labeling, and security requirements
- Supervise pharmacy technicians and support staff
- Maintain accurate documentation within the EHR (e.g., Athena) and pharmacy systems
- Participate in quality improvement (QI/QA) initiatives aligned with HRSA, UDS, and PCMH standards
- Participate in interdisciplinary care team meetings and case conferences
- Provide medication-related education and support to clinical staff
- Assist with development of clinical protocols and workflows as it relates to pharmacy services
- Support care coordination for referrals, specialty medications, and prior authorizations
- Monitor medication costs and support cost-effective prescribing practices and provide recommendations to leadership team
- Participate in staff training and competency validation
Skills:
- Language Skills –The employee must be proficient in typing as well as spelling, punctuation, grammar, and oral communication. The ability to write routine reports and correspondence. Excellent English composition skills required to generate professional, polished writing at a high rate of production.
- Must be able to listen to complex medical information and summarize in a clear, complete, and concise fashion.
- Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports.
- Translate medical abbreviations into their expanded forms.
- Computer Skills – To perform this job successfully, the employee should be able to learn and use all functions of the computer: email, printers, electronic medical record software, translation software, and transcription software.
- Must accurately enter data into a database, search for information, send and receive email and attachments.
- Must be proficient in electronic medical record to prepare correspondence, medical reports, and other documents.
- Other Skills and Abilities – Must be able to type words and numbers quickly and accurately; must comply with HIPAA confidentiality standards when accessing or communicating patient information.
Qualifications and Education Requirements:
- Doctor of Pharmacy (PharmD) degree from an accredited college or school of pharmacy
- Pass a Level 2 Background screening
- Clear National Provider Data Bank Query
- 5-10 years of experience in pharmacy setting
Required Registration/Certifications:
- Current Basic Life Support (BLS) certification
- Immunization certification (preferred or required depending on scope of services)
- Medication Therapy Management (MTM) certification (preferred)
Position Summary:
A pharmacy technician operates under the direct supervision of the Pharmacist and helps in performing accurate data entry and insurance billing for all prescriptions, accurate filling of prescription medications, helps pharmacy customers on site by operating the Point of Sale (POS) systems to process prescription sales and answers phone calls. The technician must be willing to travel “float” to other pharmacy locations as assigned. The pharmacy technician may perform other delegated tasks assigned under the direct supervision of the pharmacist. The pharmacy technician must have completed a Board of Pharmacy approved pharmacy technician training program as required by statute.
Role and Responsibilities:
- Provide excellent customer service and patient support by treating patients in a friendly and helpful manner with a positive attitude.
- Assess patient eligibility for dispensing and drug discount or copay programs.
- Interpret prescription orders and prescription data entry, third party prescription billing, filling, drug ordering and drug invoice reconciliation.
- Perform transactions at the point of sale and produce end-of-day reports.
- Answer telephones, assist with refill requests and conduct customer outreach in person or by phone. Assist with the implementation of new projects and/or new service delivery programs.
- Prepare and assist patients with completing drug assistance program applications, maintaining patient records and providing any necessary follow up.
- Send patient refill and prior authorization requests to clinicians.
- Maintain pharmacy inventory and perform regular inventory reconciliation.
- Assist with the preparation and packaging of prescriptions for shipping Keep pharmacy department neat and free from clutter.
- Assist with monitoring compliance of the 340B pharmacy program as assigned.
- Attend pharmacy and staff meetings or trainings as directed by the Director of Pharmacy Services.
- Perform other related duties as required or assigned by the Director of Pharmacy Services.
Skills:
- Language Skills –The employee must be proficient in typing as well as spelling, punctuation, grammar, and oral communication. The ability to write routine reports and correspondence. Excellent English composition skills required to generate professional, polished writing at a high rate of production.
- Must be able to listen to complex medical information and summarize in a clear, complete, and concise fashion.
- Understanding of medical terminology, anatomy and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports.
- Translate medical abbreviations into their expanded forms.
- Computer Skills – To perform this job successfully, the employee should be able to learn and use all functions of the computer: email, printers, electronic medical record software, translation software, and transcription software.
- Must accurately enter data into a database, search for information, send and receive email and attachments.
- Must be proficient in electronic medical record to prepare correspondence, medical reports, and other documents.
- Other Skills and Abilities – Must be able to type words and numbers quickly and accurately; must comply with HIPAA confidentiality standards when accessing or communicating patient information.
Qualifications and Education Requirements:
- High School Diploma or Equivalent
- Must have an active registration with the Florida Board of Pharmacy as a pharmacy technician OR
- Must have completed a Board of Pharmacy approved pharmacy technician program and satisfied the requirements needed to register with the Florida Board of Pharmacy
- Pass a Level 2 Background screening
- Minimum Two (2) years of experience in pharmacy setting
Required Registration/Certifications:
- Current Basic Life Support (BLS) certification
Additional Desired Qualifications:
- Emotional intelligence and critical thinking skills
- Strong team skills and excellent work ethic
- Actively demonstrates a willingness to make a meaningful contribution to the work environment, as evidenced through behavior and attitude.
- Experience working in an FQHC, community health center, or safety-net setting
- Experience supporting a 340B program
- Experience with EHR systems (e.g., Athenahealth) and pharmacy management systems
- Bilingual (English/Spanish) preferred for patient population needs
Summary of Job Responsibilities:
The position requires the Certified Nurse Midwife (CNM) to provide primary care services to patients at Neighborhood Medical Center, Inc (NMC). This classification provides comprehensive health care to a diverse population of patients in a primary care setting. Within the individual specialty, the Certified Nurse Midwife is responsible and accountable for managing midwifery health services. This includes prenatal, birth and postpartum care; education, consultation, and referrals as appropriate; evaluating efficacy of treatment; and serving as an advocate for the patient. The CNM is limited to providing service in the area of specialization for which he/she has been certified and for which competency has been maintained. The CNM must be committed to the midwifery philosophy, families, and the childbirth process.
Qualifications and Experience:
- Licensure as a Certified Nurse Midwife
- Licensed to practice Midwifery in the State of Florida
- Computer skills
- Medical charting knowledge and skills
- Previous experience in maternal and fetal health preferred.
- Must clear a Level 2 Background Check.
- Must be professionally credentialed.
- Team-oriented with good interpersonal communication skills.
- Bilingual in English/Spanish preferred.
- Ability to function independently.
- Ability to work flexible hours.
Duties and Responsibilities:
- Obtain and document patient health history.
- Examine, diagnose, treat and advise patients on common maternal issues.
- Order laboratory, x-ray, and other diagnostic studies as necessary for patient care.
- Develops treatment plans and manage patient health problems according to Clinical practice guidelines and standards.
- Proficiency in newborn assessments and medical charts of patients and newborns.
- Birth Center pre and post-delivery operations (sterilization, supply management, cleaning, redressing birthing suites, etc.)
- Skilled at IV placement and suturing.
- Establish relationships with a diverse population of patients, including low-income population groups and special-needs groups such as sexually abused children, incarcerated persons, etc.
- Make appropriate referrals to specialists and other caregivers.
- Coordinate health care with other specialty providers.
- Consult with supervising physician regarding patients with abnormal or unusual medical conditions.
- Provide emergency treatment as needed.
- Provide appropriate information and education to patient and family member regarding diagnoses, treatment, prevention, safety, etc.
- Provide after-hours call coverage as scheduled.
- Participate in quality assurance activities.
- Maintain medical records according to established protocols.
- Maintain patient confidentiality.
- Perform other duties and responsibilities as assigned.
JOB DUTIES AND RESPONSIBILITIES:
• Develops, implements and evaluates health education programs targeted towards community, and/or select groups; assess community needs and priorities through analysis of program results, client records, journals and other community resources. Acts as a resource in health education to the community and community agencies, etc regarding health issues, including, but not limited to HIV/AIDS.
• Plans and presents education to targeted audiences to make community aware of preventative health programs.
• Plans, organizes, implements and provides health education classes. The topics include, but are not limited to depression, heart disease, HIV/AIDS, lead poisoning and prevention, STD’s, stress, osteoporosis, tobacco and etc.
• Coordinate with other health agencies of community to ensure no duplication of services.
• Researches current health issues to enhance programs and educational materials.
• Prepares, distributes, and/or provides mass mailings of educational materials including newsletters, brochures and flyers for health breaks, community programs, summer programs and for the community, various organizations and nursing home/assisted living individuals. Creates and/or updates brochures/pamphlets/bulletin boards based on community needs and intended audience.
• Prepares and writes newsletters/articles for publication and to promote educational awareness of community health.
• Gathers statistical information and creates related reports using Word and Excel.
• Assists in the organization of community health events (i.e. health fairs, wellness week activities, etc.).
• Collaborates with other health educators, community agencies, and coalitions when ordering materials and planning community events.
• Keeps abreast of current issues related to Health Education through professional publications and research.
• Attends in-service training and meetings as required by Neighborhood Medical Center; may serve on various committees as needed.
• Maintains confidential personal information that must be safeguarded to prevent damage to client’s lives or reputations. Utilizes sound judgment and caution in communications with individuals inside and outside NMC.
• Assumes responsibility for professional development and job-related competency.
• Other duties as assigned.
EDUCATION, EXPERIENCE, AND OTHER JOB REQUIREMENTS:
• High School Diploma or Equivalent, Bachelor’s degree in Community Health Education or Master’s Degree in Public Health.
• Must possess excellent written and oral communication skills. Must also possess public speaking skills.
• Have at least 2 years of experience in community outreach and awareness.
• Excellent knowledge of the community and other community-based agencies.
• Must have excellent computer skills utilizing Word, PowerPoint and Excel and be proficient in internet research.
• Must have the ability to provide health education presentations to various groups and community organizations.
• Must be able to clear a Level 2 Background Check
• Must also possess group facilitation/group dynamic skills.
• Must have organizational, project management, and problem-solving skills. Must be able to work independently.
• Must have a valid Florida driver’s license, proof of liability insurance, and access to reliable transportation.
• Ability to maintain confidentiality.
WORKING CONDITIONS:
• Frequent travel is required to other sites and the surrounding areas.
• Worker subject to high risk audiences in high risk areas of the community on occasion. May be required to work evenings and on weekends.
PHYSICAL REQUIREMENTS
• Ability to engage in climbing, reaching, standing, walking, lifting, carrying, fingering, grasping, writing, and other repetitive motions.
• Occasional exertion of up to 20 pounds of force to move objects and/or a negligible amount of force to constantly move objects.
• Vision ability must be sufficient to read and complete written and typed correspondence and to operate/drive motor vehicle.
• Hearing and speaking ability sufficient to carry on a conversation with other individuals in person and over the phone and public speaking.
• Performs complex tasks requiring independent knowledge and its application to non-routine situations
This is a full-time position with benefits. Job duties include, but are not limited to: *
- Greets clients and visitors to clinic and assists with check in process.
- Makes appointments and educates clients regarding documents they will need to provide at the time of service.
- Answers phones and accurately direct calls.
- Accurately enters, maintains and retrieves data on NMC’s computer system.
- Uses and maintains electronic medical record, accurately assembling income documents, and ensuring client information is up to date and complete
Qualifications
- Possess a minimum of a high school diploma or its equivalent; college degree preferred
- Least 1 year of recent work experience at medical front office or call center
- Team-oriented with excellent interpersonal and communication skills.
- Bilingual in English/Spanish/Creole is a plus.
- Ability to function independently.
- Ability to work flexible hours.
Duties and Responsibilities:
- Ensure referral policies and workflows.
- Prioritize referrals by urgency and perform within Neighborhood Medical Center protocols.
- Initiate referral process and requirements including patient demographics, insurance information and clinical encounters.
- Maintain ongoing tracking and documentation on referrals through the completion of the referral process, including obtaining clinical notes for closing the referral loop.
- Communicate with insurance companies to initiate prior approval/precertification requirements.
- Request new referrals/orders per need.
- Follow up with patients, care providers and community partners on all referrals.
- Educate and assist patients in enrolling in Medicaid, SNAP, WIC and other entitlement programs.
- Identify and utilize community resources; establish relationships with medical providers and personnel.
- Act as the point of contact for patients and specialists regarding questions or concerns.
Job Qualifications
- High school diploma or its equivalent and/or bachelor’s degree in social work or health sciences.
- Previous experience in case management or referral management preferred.
- Team-oriented with excellent interpersonal and communication skills.
- Must clear a Level 2 Background Check.
- Ability to function independently.
- Ability to work flexible hours.
- Bilingual in English/Spanish preferred.
Knowledge, Skills, and Abilities:
- Knowledge of the complete cycle of referral management.
- Effective verbal and written communication skills.
- Interviewing skills.
- Ability to work with patients in a tactful, courteous, and effective manner.
- Ability to work as a team member.
- Ability to work without supervision.
Working Conditions and Physical Effort
While performing the duties of this job, the employee is frequently required to sit for long periods of time in front of a computer screen. The employee is occasionally required to stand, walk, sit and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Continuous computer screen usage.
This is a full time job with benefits, job duties include but are not limited to:
- Update and file patient medical record
- Prepare exam rooms and maintain clinic exam room supplies and cleaning.
- Arrange for clinical admission and laboratory services
- Answer and return phone calls from patients
- Assist in taking medical histories and recording this information into the EMR
- Obtain vitals from patients and record in the EMR and report abnormalities to the provider immediately
- Handle client screening (ex: height / weight measurements).
- Check vision and hearing checks.
- Prepare necessary instruments for sterilization and patient procedures
- Handle medical prescriptions and referrals
- Obtain blood samples from patients as ordered
- Process all referrals to specialists and social service agencies
- Enter medical information into EMR from outside providers
- Confirm appointments for case management patients.
- Ensure proper documentation is complete and accurate for clinical measures and UDS information.
- Ensure patients are educated on the benefits of and are signed up to Patient Portal
- Other duties as assigned
Job Qualifications
- Medical Assistant Certification from a reputable institution High School Diploma / GED is required.
- Must be able to successfully complete a Level 2 Background Check
- 1+ years experience as a medical assistant
- CPR certified in infants, children and adults.
- Completion of PALS Training.
- Effective verbal and written communication skills
- Ability to deal with the public in a tactful, courteous, and effective manner
- Ability to work as a team member
- Must be able to multi-task.
This is a full time job with benefits, job duties include but are not limited to:
- Update and file patient medical record Prepare exam rooms and maintain clinic exam room supplies and cleaning.
- Arrange for clinical admission and laboratory services
- Answer and return phone calls from patients
- Assist in taking medical histories and recording this information into the EMR Obtain vitals from patients and record in the EMR and report abnormalities to the provider immediately Handle client screening (ex: height / weight measurements).
- Check vision and hearing checks.
- Prepare necessary instruments for sterilization and patient procedures
- Handle medical prescriptions and referrals
- Obtain blood samples from patients as ordered
- Process all referrals to specialists and social service agencies
- Enter medical information into EMR from outside providers
- Confirm appointments for case management patients.
- Ensure proper documentation is complete and accurate for clinical measures and UDS information.
- Ensure patients are educated on the benefits of and are signed up to Patient Portal
- Other duties as assigned
Job Qualifications
- Medical Assistant Certification from a reputable institution High School Diploma / GED is required.
- Must be able to successfully complete a Level 2 Background Check
- 1+ years experience as a medical assistant
- CPR certified in infants, children and adults.
- Completion of PALS Training.
- Effective verbal and written communication skills
- Ability to deal with the public in a tactful, courteous, and effective manner
- Ability to work as a team member
- Must be able to multi-task.
- Must have at least 1 year pediatric experience.
Duties and Responsibilities:
Assist the dentist and dental staff with taking molds/dental impressions and take and develop x-rays.
Interact with and attend to patients before, during and after appointments.
Order supplies, answer phones and schedule appointments for dental services.
Gathers and records the patient’s medical history
Take and record vital signs during each visit
Ensure that patients are comfortable and relaxed during the visit.
Provides assistance to the dentist during procedures
Utilize suction hoses as well as other dental equipment to keep the mouth of the patient dry.
Teach patients about oral hygiene as instructed by the dentist.
Enhances the patient/family/significant other(s) role by promoting healthy lifestyles.
Selects, adapts, and individualizes patient education information for the patient/family by evaluating available brochures, printed materials, video tapes, and external resources in light of the age, culture, religious practices, and language of the patient/family/significant other(s).
Documents patient care services by completing charting in patient and department records.
Identifies future patient education requirements by maintaining rapport with potential and actual clients and other persons in a position to understand emerging patient education requirements; identifying community and other resources.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Perform other duties as requested.
Qualifications and Experience:
Possess at minimum a high school diploma or its equivalent, bachelor’s degree preferred.
Previous experience in oral/dental health preferred.
Team-oriented with excellent interpersonal and communication skills.
Must clear a Level 2 Background Check.
Bilingual in English/Spanish preferred.
Ability to function independently.
Ability to work flexible hours
EMPLOYMENT PRACTICES:
Neighborhood Medical Center is an Equal Opportunity institution and does not discriminate against any person in employment or in admission, treatment, or participation in its programs and benefits on the basis of race, color, national origin, creed, and ability to speak English, disability, sex, age or marital status. Persons alleging unequal treatment should contact the Executive Director.
Submit Your Application
Please fill in all information below and upload your Employment Application once it is completed. You will receive an automatic response email confirming that we have received your application. We are grateful for your interest in Neighborhood Medical Center.